Insurance repairs and make-safe
Scoped, quoted and repaired to the policy, with reporting insurers can act on and homeowners who stay informed.
What this actually involves
An insurance repair is judged on two things: how quickly the property is made safe, and how cleanly the file closes. Both are process problems more than they are building problems.
IBEX scopes the damage, quotes to the policy, makes the site safe, and repairs it under one contractor, so a job that touches carpentry, plumbing, electrical, plastering and painting does not turn into five separate scheduling conversations. Reporting is written to be lodged, not translated.
Because the same certified quality system governs an insurance repair and a new build, the standard of the finished work does not drop just because somebody else is paying for it.
We deliver
- Make-safe and emergency temporary works
- Damage assessment, scoping and quoting to policy
- Full internal and external repair and reinstatement
- Water, fire and impact damage rectification
- Progress and completion reporting for the claim file
What insurance clients get from IBEX
One contractor, all trades
Eighteen trades managed under one contractor, so a multi-trade repair runs to one program and one point of contact.
Reporting that closes files
Scoping, progress and completion documentation written for the claim, not reworked afterwards.
Quality system applies to every job
The same ISO 9001 certified process governs a repair and a new build.
Our certifications cover the construction of residential and low rise buildings. Work outside that scope runs under the same systems and the same contractor licence, and we will tell you plainly which is which.
The other sectors
Send us the scope.
Tell us the site, the work and the timeframe. We will come back with a plan, a program and a price.
- Hours
- Monday to Friday, 7:00am to 4:00pm